Where can I find the learning history of users?

Q: How can I access a user's learning history in the LMS?

A: As an LMS Administrator, you can review a user's learning history by following these steps:

• Log in to the LMS: Open the learning management system (LMS) and sign in with your administrator credentials.
• Navigate to the 'People' section: In the left-hand menu, click on "People."
• Search for the user: Use the search bar to find the specific user whose learning history you want to view.
• Select the user’s profile: Click on the user’s name to open their profile.
• Go to the 'Learning Overview' tab: Click on the "Learning Overview" tab to access their learning records.
• Review their learning history: A list of their completed and ongoing learning activities will be displayed, including:
  • Learning item titles
  • Learning type (e.g., online course, event, learning track, article)
  • Categories (if applicable)
    
    
    

Figure: Learning overviewof a user in the LMS

Q: Can I filter or search for specific learning items in a user's history?

A: Yes! There is a search bar at the top of the "Learning Overview" page where you can type in a learning title to quickly find a specific course, event, or article.

Q: What types of learning activities are displayed?

A: A user's learning history includes various types of learning items, such as:

• Online courses
• Events
• Microlearnings (Documents, Videos, Articles)
• Learning tracks
• Collections

Q: Can I see details about each learning item?

A: Yes, clicking on any learning item in the list will provide more details about the course, event, or track, including completion status and date.

Q: How can I track a user's progress?

A: The LMS provides information on completed and ongoing learning activities. If a learning item is in progress, you will see its current status and percentage of completion.

Q: What if a learning item is missing from a user's history?
A: If a course or event appears to be missing from a user's learning history, try the following:

Ensure you are checking under the correct user profile.

• Use the search function to find specific learning items.
• Check if the user has enrolled but not started or completed the learning item.
• Contact LMS support for additional assistance.

By following these steps, you can efficiently track and review the learning history of any user within the LMS as an administrator.