DTA - How do I add a note to a request?

Modified on Tue, 12 Sep, 2023 at 10:37 AM

Requests always have a 'Timeline'. This timeline allows you to view the history of notes and to add new notes. The request history is also linked to this, so that all steps of a request can be viewed at one glance. 

If you open a request you will see a separate 'Timeline' tab. From here you can view and add notes in this history summary. Click on 'Add a note' at the right side of the page.


If you add a note you can, moreover, choose whether or not to share it with the provider.


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