Requests always have a 'Timeline'. This timeline allows you to view the history of notes and to add new notes. The request history is also linked to this, so that all steps of a request can be viewed at one glance.
If you open a request you will see a separate 'Timeline' tab. From here you can view and add notes in this history summary. Click on 'Add a note' at the right side of the page.
If you add a note you can, moreover, choose whether or not to share it with the provider.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article